What I Do | Growth at Work

I facilitate and coach the Immunity-to-Change (ITC) method.

What is ITC?

The Immunity-to-Change (ITC) method is a process of surfacing and testing assumptions for the purpose of making progress on deep challenges.

Developed over two decades ago by Harvard's Robert Kegan and Lisa Lahey, ITC is a validated approach to achieving individual, team, and organizational change.

Two key features of Growth at Work's ITC method make it a high-leverage tool in leadership development programming:

1.) It is customizable. Each participant in my ITC program chooses their own growth goal. The experience meets individuals where they are now. As one client observes, "This is a very easy way to map out our major working-on items."

2.) It is actionable. Each participant in my ITC program designs specific action steps to take right away—the next day, the next week—back at work. ITC produces behavioral change, not just thought about change. A recent client explains, "Having content that we can immediately put into action once we leave here is invaluable."

Participants in most leadership development programs forget 75% of what they learn within a week and 90% of what they learn within six months. This is because what they learn is too theoretical—too distant from their actual needs.

Growth at Work, on the other hand, delivers results precisely because my ITC programming is needs-based, practical, and builds in after-program reinforcement.

ITC Takeaways

1.) Make progress on a current growth goal.

2.) Learn a change method—a method of surfacing and testing assumptions—that can be applied to future growth goals.

3.) Learn to leverage this method in leadership roles in order to help others grow.

Growth goals people often choose:

I want to get better at . . .

delegating
delivering feedback to my direct reports.
active listening.
speaking up more in meetings.
holding back in meetings (to make space for others).
controlling emotions.
being patient.
prioritizing.
building my network outside my department.
carving out time for strategic thinking.

ITC Format

I have facilitated ITC for groups as small as 10 and as large as 200.

The ideal cohort size is around 20-30.

Programming is designed to meet your needs.

A standard format looks like this:

4-hour in-person opening facilitation.
1-hour closing facilitation ~ 4 weeks later.
Peer groups of ~ 4 people meet once a week between opening and closing.
Optional 1-on-1 coaching from me

My ITC Background

I have facilitated and coached ITC for mid-level managers and senior executives located in more than 30 countries on six continents.

The creators of the method, Harvard’s Bob Kegan and Lisa Lahey, trained me in ITC facilitation in Boston in 2014, 2017, and 2019.

For Reference:

Kegan & Lahey’s Immunity to Change (book)
Kegan & Lahey’s Harvard Business Review article on ITC
My Academy of Management Learning & Education article on ITC